By the time mobile (smartphone) growth stabilizes, mobile will drive 40%-50%+ of your visitors! This is a tremendous opportunity to build a strong NEW stream of traffic. To maximize that, present a high-quality, highly usable "mobile" version of your site. Optimize for other mobile-specific issues. This forum discusses all that and, more generally, how to maximize this opportunity to grow your e-business income. Oh yes - tablets covered, too.

Moderator: A J from Somewhere Hot

#1387275 by Elizabeth from Chatham, Kent UK
Tue Nov 28, 2017 1:03 pm

I started losing traffic just after I converted to https - I'm fairly sure that hasn't got anything to do with the issue. I changed over on 21st October and the drop started around 24th.

After a couple of weeks of searching, I found that the loss was all mobile traffic - desktop and tablet are both rising slightly.

Screen Shot 2017-11-28 at 12.09.28.png
Screen Shot 2017-11-28 at 12.09.28.png (61.9 KiB) Viewed 364 times


The actual loss is 54.38% mobile

I had already changed the site over to mobile compatible - the misery of all this is that I had been working steadily, every day on one or the other of my sites and was up by about 170% just before this drop. So, the work had really paid off on my seafood site.

Will showed me a screenshot of my site on a mobile and it didn't look very good. I had a 'Hello' bar that was covering a lot of the screen which I'd got rid of. Also, my header was very deep and the font too large, so I've altered that and the site looks better on a mobile now.

Is there any way of regaining this traffic I wonder or will I just have to wait for it to pick up again?


**Note by Admin - these are URLs that reference your similar post in another thread that may be useful to those who want to reply:

Q: Elizabeth from [Domain Private] - big traffic drop on Seafood site, any others? - https://forums.sitesell.com/viewtopic.php?p=1386013#p1386013
APP: Debs from SiteSell - referred to Q&A re: Traffic changes, also asked if she ran 3rd Party Checker, and have her SE sitemap within BWT and GSC, if all ok there, do Fetch - https://forums.sitesell.com/viewtopic.php?p=1386013#p1386013
A: Cath, SiteSell Content Team - had 2 sites drop; but came back a bit after - https://forums.sitesell.com/viewtopic.php?p=1386018#p1386018
A: Elizabeth from [Domain Private] - hoping it returns - https://forums.sitesell.com/viewtopic.php?p=1386022#p1386022
A: Susan from [Domain Private] - agree with Cath - https://forums.sitesell.com/viewtopic.php?p=1386023#p1386023
A: Will from clickstreamdesigns.co - Sue, was it with GA, Statcounter or SBI! stats? - https://forums.sitesell.com/viewtopic.php?p=1386046#p1386046
Q: Elizabeth from [Domain Private] - what does "on the fly mean" - https://forums.sitesell.com/viewtopic.php?p=1386756#p1386756
A: Jeff from dogquotations.com - Yes that is what it means - https://forums.sitesell.com/viewtopic.php?p=1386761#p1386761
Q: Elizabeth from [Domain Private] - just before conversion, lost 50% of mobile traffic - https://forums.sitesell.com/viewtopic.php?p=1386763#p1386763
A: Will from [Domain Private] - mobile issues, screenshots attached - https://forums.sitesell.com/viewtopic.php?p=1386778#p1386778
A: Debs from SiteSell - Google is very firm on mobile views and ads; Kudos to Will for his work on this - https://forums.sitesell.com/viewtopic.php?p=1386793#p1386793
Q: Elizabeth from [Domain Private] - discussed ads, may remove - https://forums.sitesell.com/viewtopic.php?p=1386807#p1386807
Last edited by Debs from SiteSell on Tue Nov 28, 2017 6:32 pm, edited 1 time in total. Reason: Edited to add mentions on this in another larger thread.
#1387280 by Jill from Westbury
Tue Nov 28, 2017 4:09 pm
There is a good chance it could be the transition to HTTPS. Have you checked your Google Console to see if all of your pages have been reindexed? Have you added new pages to get the SE's to return to your site more often? Have you increased your marketing to get your HTTPS pages to start getting some non-SE traffic?

Check your sitemap and make sure the pages have been reindexed. Also, increase the activity on your site to show the SE's that you are very active and the traffic should naturally start to reappear.

Hope that helps! Good luck!
Jill
#1387292 by Jacki from Macleod
Tue Nov 28, 2017 5:07 pm
Jill from Westbury wrote:Also, increase the activity on your site to show the SE's that you are very active
This ^^
#1387332 by Elizabeth from Chatham, Kent UK
Tue Nov 28, 2017 10:01 pm
Thanks Debs - sorry if I irritated you by asking what is seemingly the same question.

I did a forum search to see if anybody else was having a similar specific problem with a huge loss of mobile traffic (my other traffic is still rising) and having not found a post, thought I'd open up the topic to see if a) anybody else was having a similar specific loss and b) if anybody had a solution.

I shall try and me more patient at waiting for results.

I have been very active on my sites and have done all the post conversion steps, spent several hours last week within Google tools sorting out crawl errors that didn't exist amongst other things, I reduced the header so that it looked better on the mobile (my site had already been transferred to mobile some time ago).

Thanks Jill and Jacki :-)

Regards

Liz
#1387335 by Elizabeth from Chatham, Kent UK
Tue Nov 28, 2017 10:57 pm
The posts you're referring to are all in the https conversion and I'm fairly certain it's nothing to do with that as it's mobile loss only, desktop and tablets are rising, albeit slowly and my other site hasn't been affected in the same way, having been converted at the same time.

That's why I've posted a thread in the Mobile forum.

Again, my apologies if it's the wrong thing to do.

Liz
#1387393 by Debs from SiteSell
Wed Nov 29, 2017 8:03 pm
Liz, you didn't irritate me, so no worries. I just try to keep things together that need to be, cross-reference when it makes sense, etc. as there is a LOT of valuable info on these forums. One person just can't find it all ;)

I do see Jill and Holly also started threads about losses; what they did, etc. that may also interest you.

https://forums.sitesell.com/viewtopic.php?f=16&t=224424

https://forums.sitesell.com/viewtopic.php?f=67&t=224409

This was the right forum for your post due to it being mobile loss only but I think if you don't see activity, let me know and we can try a different forum too.

All my best,

Debs
#1387439 by Elizabeth from Chatham, Kent UK
Thu Nov 30, 2017 11:49 am
Thanks Debs

I've done the majority of those things - I've been really active on the site as well for about 18 months. Doing Social Media, updates and I've even started doing a weekly video since about June, some of them linking to my herb site and some to the seafood site.

I'll just keep going - I think that's the best thing. I believe it was purely coincidental about it being around the https transfer. My urls are all crawled and listed - well, the biggest majority, only a few not listed. So, I'll just have to exercise patience - not my best suit sadly :lol:

Bye for now

Liz
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