Tue Jan 13, 2015 8:24 pm
Don't let your domain get suspended! Your site will not show on the Internet if that
happens! This is out of SBI!/SiteSell's hands, but completely under your control.
Stricter ICANN regulations, as of Jan. 2014, stipulate that all WhoIs domain records
must contain the domain owner's valid and up-to-date contact information. (ICANN
is the official governing body in charge of the registration of .com, .org, .net, .biz
and .info domains.)
It is important that you keep your contact information, especially your e-mail address,
current and correct in the WHOIS database. Not only are you legally obliged to do so,
this type of monitoring will protect you should you ever misplace your login information.
In order to proactively ensure compliance, ICANN will send a registration verification
e-mail. Tucows/OpenSRS will automatically send a validation email to your contact
1) If you have registered, transferred or modified the contact information for one or
more of your domain name(s).
2) If an email from WHOIS Registry (as part of their Data Reminder Policy) bounces
If you don't complete the validation process in this email (a simple click on a link)
within 15 days, your domain name will be suspended. Tip: Do the validation as soon
as you can.
Failure to respond will result in the suspension of the domain.
When you update your personal information in your SBI! account area, this does
not update your domain registration as well.
Please check your domain registration details in the domain management area now!
Note: The process requires information from the "SBI! Mail" e-mail that was sent to
you after you registered your domain name. (Your domain management login is not
the same login as your SBI! account.) If you deleted or misplaced the "SBI! MAIL" e-mail,
please contact the Support Team (include your domain name) at...
Ready to begin? Please follow these steps carefully and all will go smoothly...
1) Go to...
Log into the domain management screen with your domain name. Do not add "www."
before the domain name itself.
2) Enter the username and password from the e-mail with the subject "SBI! MAIL."
(Please review its "P.S." to ensure that you use the correct format.)
3) Click on the Organization link.
4) Make the necessary adjustments to your contact information.
5) Scroll to the bottom of the page if you also wish to update...
o Admin Contact
o Billing Contact
If you wish to apply the same changes to the Admin and/or Billing Contact, check the
Please do not alter the Technical Contact information. SiteSell is your Technical Contact
so nothing needs to be changed.
6) Click the Save Configuration button at the bottom of the screen.
That's it! Your information is updated.
Any changes in the contact information will prompt a verification e-mail to be sent.
Please watch for the e- mail and follow the instructions to verify your e-mail is a
Always keep your correct contact information in the WHOIS database to prevent any
We will periodically send you a reminder from support (at the domain) sitesell.com. The subject line
will be "WHOIS Data Confirmation for YOURDOMAIN."
I hope that helps,